I have worked with Bilal on multiple occasions. He is professional, knowledgeable, and gives that extra personal touch that makes you feel like you’ve known him for years. My family and I will continue to trust in him and rely on him for all of our real estate needs. – Willie Merel
I have known Bilal for over 10 years and he has always been highly professional, courteous and knowledgeable when handling my loans. In addition to providing great customer service he made the process as painless as possible. Thank you - R. Johnson
I had the pleasure of working with Bilal since the year 2016 when he was presently employed by Chase. I reached out to him for guidance as to how to go about refinancing my home and being able to remove my parents from the title. He worked extensively on getting the deal approved. He was constantly reaching out to me via email and via text and letting me know how things were going. Unfortunately, Chase was not willing to work with me on certain aspects of the loan and we could not proceed with them. My family and I became very excite that our mortgage payment would be dropping down $800 dollars but yet became discouraged when we found out that we needed to start from scratch again in order to be able to pay a less on our mortgage payment.
Bilal took matters upon his hands real quick, he stated that he worked with La Paz Mortgage and that they will be able to accommodate us and make it happen in a timely matter. We were very reluctant, but we went for it a second time around.
This time, the process was very different in that it was smoother and faster. Everything was finalized within a month and we were not looking forward to paying $2k from $2800k. It was a total success, my family and I were feeling financially relieved.
Because of Bilal’s persistence and dedication outstanding customer service, my family and I decided to contact him again 6 months later to be able to refinance and be able to cash out and pay some bills. Again, the process was very efficient and fast. Within a month we closed escrow, obtained the funds needed to pay for bills and was able to take on some change.
We are extremely pleased and appreciate Bilal’s true dedication to servicing our loan and making our goals a total success. Words cannot express our gratitude towards Bilal. He is the total meaning of “Customer Service” and “True Dedication”.
The Zavala Family J
I didn't think I would get approved. I thought the things on my credit would prevent me from getting the loan and buying my first home. However Bilal made Sincerely wanted to help and worked with me to strengthen my credit. I didn't think it was possible but Bilal did. I was approved. I wouldn't recommend anyone else. Many thanks Bilal.
Very professional and helpful every step of the way. Bilal and the rest of the staff was just simply the best and again I will say it "Professional".
I highly recommend this company for refinancing a mortgage. From the very start we were impressed with Bilal's representation and the multiple options of program he provided for us to choose. - Neise G